Organizations -> Service

5 Stars Emergency Locksmith

8820 S 79th Ave, Hickory Hills, IL 60457 (Map) (Set as Local)
708-330-7743 - Main Phone Number
5.0 of 5 Stars

Mailing Address:
8820 S 79th Ave,
Hickory Hills, IL 60457
Additional Directions: 8820 S 79th Ave
Hickory Hills, IL 60457, United States

Email: - -

708-330-7743 - Main Phone Number
Additional Phone Numbers:
708-330-7743 - Toll Free
708-330-7743 - Fax

5 Stars Emergency Locksmith

8820 S 79th Ave
Hickory Hills, IL 60457, United States

(708) 330-7743

Services Offered:
  • Rated: 
    The locksmith promptly call
    by Karen Booth (KarenBooth710) on 5:43 am Dec 31 14

    The locksmith promptly called within the window I was given a couple of hours after my initial call and arrived within minutes. At the door he introduced himself, did not mind my dog and was very professional. He worked on opening guest room door that was locked from the inside for about 10 minutes and opened it without any damage. On his way out, he tightened my entrance door knob at no additional cost. I will certainly call them again if I need a locksmith.

  • Rated: 
    I was extremely pleased with the ser
    by Julia Arnold (Julia569) on 3:49 am Jan 1 15

    I was extremely pleased with the service provided by 5 Stars Emergency Locksmith. After locking myself out of the house and calling the first provider I could find on Angie's List, the locksmith arrived at my house less than 20 minutes later- I was greatly impressed with this speed. He explained what he would do and the charges that would be incurred, and asked me to approve them before beginning. Due to the nature of my door his initial attempt to unlock it was unsuccessful, so he then proceeded with the second option of knocking out the doorknob. After successfully removing the doorknob and unlocking the door, he was able to provide and install a new doorknob that matched my existing key. Overall, I was very pleased with the speed and efficiency with which the locksmith both arrived and solved the problem. He was very friendly and I was comfortable having him in my home. I hope to not need a locksmith in the future, but if I do, this is who I'll call.

  • Rated: 
    I'd wanted to do have my locks rekeye
    by Judy Roberts (Judy929) on 3:32 am Jan 2 15

    I'd wanted to do have my locks rekeyed after letting contractors have keys before I moved in. One day, I ended up having a day off and called 5 Stars Emergency Locksmith. I think they would have preferred to schedule the job ahead of time, but when I explained that I had this short window of opportunity that I wanted to take advantage of, they agreed to help me out by sending someone within the hour. At first, I was planning on just having the existing locks re-keyed. But the locksmith that came out showed me that my deadbolt was being held on by only one screw, and was not the ideal deadbolt to have if the fire department ever had to make an emergency entrance, so it should be replaced. I decided to have both locks changed since they were both old and outdated, and not terribly attractive. Though he didn't have the necessary replacements with him, he was able to call a coworker who brought the new locks to us within the half hour. It was really great service and I appreciate the speed with which they arrived, and completed the work. The price for the work was more than reasonable.

  • Rated: 
    5 Stars Emergency Locksmith was gr
    by Sofia Damiani (SofiaDamiani302) on 3:44 am Jan 4 15

    5 Stars Emergency Locksmith was great - they showed up promptly in a two hour window (came right at the start of the window, which was great for scheduling for me!) and gave me a free quote for the work to be done. We had just bought a new house and wanted to get the locks changed. 5 Stars Emergency Locksmith explained our options for different types of locks, gave us the quote, and performed the service on the spot. It took less than half an hour, and was excellent quality. I would definitely use them again for any locksmith needs!

  • Rated: 
    Martin came over to fix
    by Jeanne Butler (JeanneButler754) on 7:39 am Jan 6 15

    Martin came over to fix our front door lock which was inoperable. This is a fairly new house too! He took one look at it and knew exactly what was wrong. Unfortunately, the lockset couldn't be fixed so he told us just what we needed to buy to match what we have in the rest of the house. Once we found the right set, Martin came back and installed everything within minutes. The lock on our door has never worked so smoothly! He was very professional and knowledgeable. He really knows his business and is fair and honest. What a pleasure!

  • Rated: 
    Martin did an excellent job
    by Sarah Bailey (Sarah631) on 1:56 pm Jan 7 15

    Martin did an excellent job. He contacted us right away and setup a time to come out the same day. When he got here, he walked through the house and inspected all our locks. He listened to what we wanted / end goal and then gave us several options and recommendations. He did not push us to buy anything or do any "hard sales" technique. He did a great job of installing the deadbolt - cleaned up after himself. After he installed the deadbolt and rekeyed the locks, he had us walk around and try them out to make sure that we were happy. Very professional, courteous and knowledgeable. i would use him again and we have his information to call him for emergency lock-outs (hopefully we won't need to but just in case ...)

  • Rated: 
    Martin returned my ca
    by Dianne Leibowitz (DianneLeibowitz384) on 12:40 pm Jan 8 15

    Martin returned my call promptly and an appointment was scheduled for the next morning. He showed up on time. After discussing what needed to be done he gave me an estimate that was different than the deal on line. The deal on line from the previous day was no longer available and he said that that deal included 4 locks and I needed six re-coded and one replaced. The cost to complete the work was reasonable. Martin did a great job and made sure that everything was working before he left. He also reprogrammed the garage door openers and gave me recommendations for future care. I would use his service again.

  • Rated: 
    Martin is very professional! He sh
    by Barbara Thayer (Barbara514) on 10:39 am Jan 9 15

    Martin is very professional! He showed up at the scheduled time. After a short conversation on what I was looking to get done and on the services he provides he got right to work. He was not pushy in trying to get me to buy additional services I did not require. He cleaned up the area once he completed the job. Martin also made sure I was 100% comfortable / satisfied with the service provided; to include showing me that the old keys did not work on the house. I would definitely use him again and would recommend him to friends.

  • Rated: 
    The locksmith showed exactly on time. H
    by Mary Vincent (MaryVincent419) on 1:39 pm Jan 12 15

    The locksmith showed exactly on time. He was very friendly and explained exactly what he was going to do. We discussed several options. I explained how much I loved the current door set and he agreed to see if he couldn't repair it instead of selling me a new one. He was able to repair it using the skill he had and some parts he had. He even repaired the part of the wood on the door jam where the bolt was striking. I was very pleased, I still have the lock set I love. I would highly recommend him.

  • Rated: 
    I was able to get in touch with Martin e
    by Gloria Morales (Gloria108) on 3:31 pm Jan 13 15

    I was able to get in touch with Martin easily and set up an appointment in a very timely manner. Martin arrived on time, was extremely personable and did an excellent job for a very reasonable fee. When done, he took the time to make sure that not only did the the new keys work, but the old ones did not. It was a pleasure to meet and work with Martin and will definitely use his services for all my future needs.

  • Rated: 
    It went great. After dealing with t
    by April Fox (Fox322) on 6:18 am Jan 16 15

    It went great. After dealing with the stress of purchasing a new home it was nice to have a provider who did not rip me off. He explained the process, arrived on time, and was fair in prices. After he finished with the locks, I was able to test out every lock before he left. He stayed a few minutes after to go over how I could update the locks in the future. It was nice to have someone who showed up on time and was fair. I recommend 5 Stars Emergency Locksmith to anyone who needs a locksmith.

  • Rated: 
    We were extremely impressed wit
    by Rebecca Maki (Rebecca831) on 3:42 pm Feb 5 15

    We were extremely impressed with Martin and his service. He arrived exactly on time for the appointment made, listened carefully to the problem and issues we had with the door lock. Then he carefully explained various options we could use to replace the defective lock, and offered several solutions. He left to pick up the new hardware, we specified, and returned within an hour or less. He told us exactly what the cost of the materials and service would be before he began the work. He was very professional, yet easy going and friendly. He got right to work and finished the job to our total satisfaction. We will certainly call on him again, when needed, and recommend him to our friends and family.

  • Rated: 
    This whole experience
    by Patricia Rucker (PatriciaRucker465) on 1:12 pm Feb 6 15

    This whole experience only took 3 hours! From the first phone call to the time of writing this review. I even told him that it wasn't an emergency and that I could wait until the next day. Martin is the perfect example of what a small business owner should be. He was professional, courteous, outgoing and best of all prompt in his service. Martin is actually the ONLY locksmith that I called out of five that answered the phone when calling for prices and he answered me while he was at the doctor's office. Job is done. Martin is gone and I'm still waiting for three of those locksmiths I called for quotes to call me back. Their loss! Thank you Martin! Keep up the good work!

  • Rated: 
    This was my first time using anyone on
    by Doris Swenson (Doris657) on 3:23 pm Feb 13 15

    This was my first time using anyone on Angie's list and now I can see how great it is. Martin answered my call right away, gave me a repair estimate and we made an appt for the next morning. Martin arrived on time. He opened the deadbolt right away, then proceeded to give me options for the repair. As it turns out, the entire repair cost less than his estimate. He was very thorough in explaining each step making sure that I was happy and in agreement with what he was doing. He did not rush and was very patient in answering all of my questions. He is very passionate about making sure that you are completely satisfied - great customer service! I discussed some more work with Martin and plan to contact him in the near future - he even offered to go with me to pick out new locks. A plus service - very pleased!!

  • Rated: 
    The company responded quickly to
    by Kathy Cotton (KathyCotton247) on 8:00 am Feb 16 15

    The company responded quickly to our inquiry about having the locks replaced on our outside door and sent a locksmith to look at the situation and give us an estimate within a day. We ordered special locks rather than have the basic ones the locksmith carried with him installed, and the order was placed immediately. Within two days we had a call that the locks had come in, but were the wrong ones so were being returned. The firm up-graded the locks to compensate for the delay, and the new locks were installed within a matter of days. The locksmith who came to do the work was polite, cleaned up after himself, and completed the work of installing the new locks in less than an hour. We were very impressed with their service and their proficiency.

  • Rated: 
    I was extremely impressed
    by Joyce Russo (Russo331) on 3:08 pm Feb 17 15

    I was extremely impressed with the quality of service provided by 5 Stars Emergency Locksmith. I contacted them early that morning, leaving a message. Shortly there after I received a callback from Martin. I provided him a description of the work needed. Much to my surprise he was able to come out that afternoon. He provided a courtesy call prior to his arrival. After accessing the work Martin recommended that the locks be replaced. The locks were indeed old and the doors required multiple keys to open. I left him to complete the work and within the hour he was finished. We reviewed the work performed. The new stainless steel locks look great and we now have one master key, which was the goal. The door to the carport did not lock properly and Martin made the necessary adjustment. Now the door locks flawlessly. The work area were left clean, and he hauled away the old locks to be recycled. I recommend 5 Stars Emergency Locksmith to anyone in need of a locksmith.

  • Rated: 
    One of my front door locks ha
    by Dorothy Bracewell (Bracewell909) on 9:50 am Feb 18 15

    One of my front door locks had stopped working. My locks were 27 years old. I made an appointment, and the 5 Stars Emergency Locksmith service provider arrived on time and changed the broken lock. I asked him how much it would be to change the remaining locks, and authorized him to do so. He was finished in less than two hours.

  • Rated: 
    I called Martin about problem
    by Marie McCabe (Marie325) on 6:44 am Feb 19 15

    I called Martin about problems with my front entry door locks on Tuesday July 9, 2013. He came out to see what the problem was the next day and knew instantly what the problem was. It was repaired within a few minutes. The locks hadn't worked as well when they were first installed as they work now. I asked Martin if the garage entry door could be rekeyed to use the same key as the front door. Although those locks were considerably older and in bad shape, Martin was determined to make them work and he worked long and hard in the heat to achieve that end. He was informative and professional. I've had a problem with those locks for quite sometime but kept procrastinating because I didn't know who to call for repair or replacement. Thank God for Angie's List and the people who wrote glowing reviews about Martin 's company.

  • Rated: 
    I hired 5 Stars Emergency Locksmit
    by Lisa Bruce (LisaBruce403) on 7:42 am Feb 20 15

    I hired 5 Stars Emergency Locksmith to change all the locks on a townhouse I recently purchased. Martin answered the phone when I called, had openings the next day, and arrived when he said he would. He also called about 20 minutes before he arrived. In addition to replacing the locks, Martin realigned my doors so that the deadbolts easily slide open and locked (prior to this, I had to finesse the deadbolts to get them open and locked). I appreciate that Martin gave me an Angie's List member discount. His bill was reasonable and it was exactly what he said it would be before he started.

  • Rated: 
    This is the 2nd time I've h
    by Maria Wood (Wood551) on 9:23 am Feb 21 15

    This is the 2nd time I've had the pleasure of utilizing Martin's professional locksmithing services. He is honest and hard-working, and in my humble opinion, his expertise is second-to-none. I feel lucky to have found someone as knowledgeable and as detail-oriented as Martin is. He worked late into the night and did not leave until he had completed each and every task to perfection. I will continue to call upon his services in the future, as he has my absolute trust. Thanks, Martin!

  • Rated: 
    Martin is very responsive, courteous, a
    by Amparo Mahoney (AmparoMahoney617) on 2:22 pm Feb 22 15

    Martin is very responsive, courteous, and professional I have 6 locking entry doors into my home. That's 12 locks total. He walked through the house with me and suggested which locks should be re-keyed immediately. He gave me advice on which doors to re-key to avoid any lockout situations. My home was a bank-owned property and Martin understood how many people may have had access to the property, and gave me solid guidance. Martin's vehicle is a rolling locksmith shop. He took all the lock-sets out to his car and retooled them there. I thought that was very considerate and detail-oriented. I highly recommend him.

  • Rated: 
    I had three locks that ne
    by Astrid Velez (AstridVelez859) on 3:58 pm Feb 23 15

    I had three locks that needed to be re-keyed because the previous homeowner didn't leave the key. I also had a safe that is electronic and lost the override key, so I called and they promised to come out the same day by 5pm and they were on time, including giving us a call to let us know when the locksmith was on his way. Martin was able to make the electronic lock work without any problems and also provided valuable advice about replacing the override key for future protection. The locks he did re-key were old but he was able to re-key the locks so they all have the same key, he saved the locks so I didn't have to replace them, and he also advised me on the problem with one of my deadbolts, explaining I could have it fixed but given the quality of the lock and the problem with its installation and given my knowledge and abilities, I decided that I would rather replace the lock myself. He was very fast, honest, and professional. This is a great company and I had an especially great locksmith.

  • Rated: 
    5 Stars Emergency Locksmith wa
    by Cari Crum (Crum555) on 2:56 am Feb 24 15

    5 Stars Emergency Locksmith was selected based on the Angie's List excellent customer ratings, the close proximity to my home, and previous services performed in my neighborhood. After a brief phone call explaining the problem, Martin arrived promptly at the agreed time. He surveyed the locks needing work and quickly disassembled and picked the locks. The locks were then taken to his fully equipped truck where he rekeyed the seven locks and cut the matching keys. An unexpected and very much appreciated bonus was that Martin offered suggestions on home security.

  • Rated: 
    Our experience with 5 Stars Emergenc
    by Kendra Stout (Stout829) on 3:48 pm Feb 25 15

    Our experience with 5 Stars Emergency Locksmith was very convenient. Part of our door lock assembly was broken so they had to order a new inside lever for us. They came out one day and had to come back again after they had ordered the parts. They fixed the door for us so that we would not have any trouble, and then came back when the part came in to replace it. They came out real promptly to take a look at it. I liked the fixture of the door which they did to make sure no one broke-in in our absence. They did not recommend a total replacement which I appreciated because they could have tried to sell us something costing a lot more money. They told us there was nothing wrong with the outside handle, it was only the inside lever that needed to be replaced. They took the time to get whatever was needed and fixed it. It is working great now. We would definitely use them again if needed.

  • Rated: 
    Martin is awesome. I called
    by Cheryle Smith (Smith660) on 6:41 am Feb 26 15

    Martin is awesome. I called him last week to get a quote for installing a lock on my door, he gave a great one and made an appointment with me to come out this week. He arrived only a little later than he originally stated, but he called me to let me know that he would be a bit late in advance. He arrived with the tools he needed to complete the job, and completed it in under an hour. The lock he installed is a great quality one, and his work is neat and looks great. Martin was very professional. Friendly and even my 2 year old enjoyed his company while he was here. I'd not only recommend Martin's services, but I also plan to use him again myself for my terrace door in the future.

  • Rated: 
    I called 5 Stars Emergency Locksmith b
    by Amanda Wills (Amanda535) on 1:21 pm Feb 28 15

    I called 5 Stars Emergency Locksmith because I was having trouble getting into my house. One night it took 10 minutes for the key to finally open my front door. Martin came when it was convenient for me, which I thought was great. Very nice guy and very accommodating. He said I didn't need a new lock. He replaced the cylinder and made sure all my keys fit. I mentioned the Angie's List coupon and he gladly took money off my bill. I would definitely recommend him to anyone and will use him again if I need to.

  • Rated: 
    Martin came the same day I called
    by Tabitha Butts (Tabitha428) on 3:00 pm Mar 4 15

    Martin came the same day I called to review my multiple problems and give me an estimate, which he mailed the following day. Several days later (a mutually convenient day) he returned to do the work. He fixed a broken lock, changed some cylinders so I could use the same key for different locks, adjusted some locks that didn't fit well when the door was closed, and made extra keys. I highly recommend Martin. He was pleasant, accommodating, punctual and efficient. His prices are fair and reasonable. I had multiple long-standing lock problems on several doors. He did not encourage me to replace the locks when he was able to repair them and save me money. When I asked him to look at 2 interior door problems which were not in the original estimate, he was able to make minor inexpensive repairs which suited my needs. I automatically received the 10% Angie's List discount - I had printed it up but it wasn't necessary. This was the second business I used from Angie's List and I couldn't be more satisfied.

  • Rated: 
    I was very pleased with the ser
    by Earlene Soto (EarleneSoto610) on 4:34 pm Mar 8 15

    I was very pleased with the service provided by 5 Stars Emergency Locksmith. We had placed a call to another locksmith that we had used in the past, who was not at all professional. He didn't show up when he was supposed to and never called. Remembering that I had a subscription with Angie's List, gave me the opportunity to put their service to use. I called 5 Stars Emergency Locksmith in the early afternoon, and we had someone here within 2 hours of the call. Can't beat that! We had our doorknob changed to a commercial lock. Great service! And good price. Very pleased!

  • Rated: 
    During a cold snap the key to my fron
    by Zula Helton (ZulaHelton290) on 4:19 pm Mar 13 15

    During a cold snap the key to my front deadbolt got stuck. I was worried I'd have to replace it, which would mean getting new keys for my dog walker and several other friends and neighbors who have keys to my house. Martin was really helpful and outlined my options and was pleasant while working in the bitter cold. Turns out, he was able to clean it out and get it working better than it had for years. I'm very pleased and would recommend 5 Stars Emergency Locksmith.

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