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Vermont Attorney General warns of phony power disconnection calls

posted at 9:32 am Fri Nov 14th, 2014 by (WherezIt_Staff)

Vermont Attorney General William Sorrell is warning electric power consumers of a re-occurring telephone scam.

The Attorney General's Consumer Assistance Program has received reports of fraudulent calls to Vermonters from individuals claiming to represent a power company and threatening imminent disconnection of power if funds are not sent immediately. Caller ID for these calls may show a number the same as or similar to a power company phone number, even though they are not originating from a utility. If you receive a call from someone claiming your power is about to be disconnected, hang up. If you want to verify the claim, call the customer service number on your utility bill. If you need assistance in resolving an actual disconnection issue with your utility, you may contact the Vermont Department of Public Service at 800-622-4496.

This scam appears to be using Voice over Internet Protocol (VoIP) telephone services to place calls over an internet connection. This allows the scammers to mask the callers' location. They are also using software that allows the callers to "spoof" the Caller ID system. Consumers should not respond to the calls or call the numbers provided by the scammers.

Consumers who have sent funds should contact the Consumer Assistance Program, their electric utility, and their financial institution immediately to protect their accounts. Receipt of these kinds of calls, along with any other scams consumers receive, can be reported to the Consumer Assistance Program by filing a complaint on-line at (link is external) or by calling 800-649-2424.

The Attorney General's Office is reminding consumers to be wary of any calls they did not initiate that solicit funds for any purpose. Consumers should never give out personal or account information to an unverified source. For more information on financial frauds, identity theft and other scams, visit the Consumer Assistance Program website at (link is external). Consumers can also get regular updates about scams by following the Attorney General's Consumer Assistance Program on Twitter @VTAttorneyGen or on the Vermont Attorney General's Office Facebook Page.

Vermont AG: Nov 13, 2014

Relevant Address(es):
Montpelier, VT 05602 (Set as Local)

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